Education Department Launches FAFSA Support Strategy

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The U.S. Department of Education recently unveiled its comprehensive FAFSA College Support Strategy, aimed at enhancing access to financial aid for students pursuing higher education. With over 3.6 million submissions since the release of the 2024–25 FAFSA form, the strategy focuses on providing additional personnel, funding, resources, and technology to facilitate the completion and processing of FAFSA forms and aid packages by colleges.

“Make no mistake: the Better FAFSA is transformational,” U.S. Secretary of Education Miguel Cardona said in a press release. “We are determined to get this right. We must, and we will. Our hope is that these steps we’re announcing today are going to go a long way toward helping colleges and universities make the most of the Better FAFSA.”

Under this initiative, federal financial aid experts will be dispatched to lower-resourced colleges, including historically Black colleges and universities and tribal colleges, to offer personalized support and training. Additionally, a concierge service within the Federal Student Aid office will provide direct access to financial aid experts for colleges needing assistance.

To further bolster support, $50 million in federal funding will be allocated to non-profit organizations specializing in financial aid services. These groups will recruit professionals to offer technical assistance and support to under-resourced colleges in areas such as system readiness assessment and staff training.

Moreover, the department will release test versions of institutional student financial aid information records to assist colleges in preparing their systems for efficient aid package assembly. Data and resources, including high school FAFSA submission data and user tips, are being made available to schools to encourage FAFSA completion and improve the user experience.